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Legal

Privacy Policy

Effective: 1 January 2025
Jurisdiction: New South Wales, Australia
01

Who We Are

Triggr is operated by Zimraan Anjum (ABN 66 456 224 219) based in Sydney, NSW. We build websites and automation systems for small businesses. This policy explains how we handle personal information collected through our website and services.

02

What We Collect

We may collect the following:

  • Name, email address, phone number, and business name when you contact us
  • Basic analytics data (pages visited, device type) to understand how our site is used
  • For clients: personal data belonging to their customers, processed as part of automation systems we build on their behalf

We do not collect sensitive information (health, financial, or government identifiers).

03

How We Use Your Information

We use your information to:

  • Respond to enquiries and deliver the services you engaged us for
  • Send project updates and invoices
  • Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

04

Third-Party Platforms

Delivering our services involves the following platforms, each with their own privacy policies:

  • Twilio — SMS delivery
  • Google Sheets / Google Workspace — data storage and CRM functions
  • Pipedream — automation workflow processing
  • Vercel — website hosting
  • Anthropic (Claude API) — AI processing in certain automation builds

We share only the minimum data necessary with each platform to deliver your service.

05

Data Storage & Security

Data is stored in Google Sheets and the automation platforms listed above. We take reasonable steps to protect your information from unauthorised access, but no system is 100% secure. If you believe your data has been compromised, contact us immediately.

06

Data Retention

We retain your data for as long as your services are active, or as required by law. On request, we will delete your information within 30 days, except where retention is legally required.

07

Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au)

To exercise any of these rights, email hi@usetriggr.com.au.

08

Cookies & Tracking

Our website may use basic analytics to track page views and traffic sources. No personally identifiable information is collected through cookies. You can disable cookies in your browser settings at any time.

09

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance.

10

Contact